Privacy Policy
S-Frame Business Consulting is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sframebc.com, engage our consulting services, or interact with us in other ways. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
Contact Information: Name, email address, phone number, and postal address.
Professional Information: Job title, company name, and industry.
Financial Information: Billing information, payment details.
Identification Information: Government-issued IDs, where required.
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1.2 Usage Information
Technical Information: IP address, browser type, operating system, and device information.
Website Usage: Pages visited, time spent on pages, and navigation paths.
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1.3 Other Information
Any other information you provide directly to us through our website, via email, or during consultations.
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2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing Services: To deliver our consulting services and manage client relationships.
Communication: To contact you regarding our services, updates, and promotional materials.
Billing and Payments: To process transactions and manage billing.
Improvement: To improve our website, services, and user experience.
Legal Compliance: To comply with legal obligations and resolve disputes.
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3. Legal Basis for Processing
We process your information based on the following legal grounds:
Contractual Necessity: Processing is necessary to perform our contract with you.
Legitimate Interests: Processing is in our legitimate interests, which are not overridden by your rights.
Consent: Where required, we will obtain your consent before processing your personal information.
Legal Obligation: Processing is necessary to comply with legal obligations.
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4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Service Providers: Third parties who provide services on our behalf, such as payment processing and IT support.
Legal Authorities: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
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5. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws different from those of your country. We ensure that appropriate safeguards are in place to protect your data.
6. GDPR Compliance
Your Rights Under the GDPRIf you are a resident of the European Economic Area (EEA), you have the following data protection rights:
Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at info@sframebc.com.Legal Basis for Processing Personal DataWe process personal data based on the following legal grounds:
Consent: We may process your personal data if you have given explicit consent to the processing.
Contractual Necessity: We may process your personal data to perform a contract we have with you.
Legal Obligation: We may process your personal data to comply with a legal obligation.
Legitimate Interests: We may process your personal data if it is necessary for our legitimate interests and not overridden by your rights.
Data Transfers Outside the EEAWe may transfer your personal data to countries outside the EEA, including to countries that may not provide the same level of data protection as your home country. Where this is the case, we will ensure that appropriate safeguards are in place to protect your personal data. These safeguards may include the use of Standard Contractual Clauses approved by the European Commission or other legally accepted mechanisms.Data Protection OfficerWe have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this GDPR clause. If you have any questions about this clause, including any requests to exercise your legal rights, please contact our DPO using the details set out below:Data Protection Officer:Email: info@sframebc.com ComplaintsIf you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work, or the place of the alleged infringement.
7. U.S. Privacy Policy ComplianceYour Privacy Rights in the United StatesThis section of our Privacy Policy applies to individuals residing in the United States and outlines their rights under applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA).California Consumer Privacy Act (CCPA) RightsIf you are a resident of California, you have the following rights under the CCPA:
Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the personal information is collected, the purpose for collecting the information, and the categories of third parties with whom we share personal information.
Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. However, we do not sell personal information as defined under the CCPA.
Right to Non-Discrimination: You have the right to not be discriminated against for exercising any of your CCPA rights. This includes the right to not be denied goods or services, or charged different prices or rates for goods or services, or receive a different level or quality of goods or services.
To exercise any of these rights, please contact us at info@sframebc.com. Information We CollectWe may collect the following categories of personal information:
Identifiers: Name, postal address, email address, phone number, and other similar identifiers.
Internet or Other Electronic Network Activity: Browsing history, search history, and information regarding your interaction with our website, application, or advertisements.
Professional or Employment-Related Information: Job title, company name, and employment history.
How We Use Your InformationWe use the personal information we collect for business and commercial purposes, including:
Providing Services: To deliver our consulting services and manage client relationships.
Communication: To contact you regarding our services, updates, and promotional materials.
Billing and Payments: To process transactions and manage billing.
Improvement: To improve our website, services, and user experience.
Legal Compliance: To comply with legal obligations and resolve disputes.
Sharing Your InformationWe do not sell your personal information. We may share your information with:
Service Providers: Third parties who provide services on our behalf, such as payment processing and IT support.
Legal Authorities: When required by law, regulation, or legal process.
Exercising Your CCPA RightsTo exercise any of your rights under the CCPA, please submit a verifiable consumer request to us by email: info@sframebc.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
10. Your Rights
You have the following rights regarding your personal information:
Access: The right to request access to your personal data.
Correction: The right to request correction of inaccurate or incomplete data.
Deletion: The right to request deletion of your personal data.
Restriction: The right to request restriction of processing your personal data.
Objection: The right to object to the processing of your personal data.
Portability: The right to request transfer of your personal data to another party.
To exercise these rights, please contact us at info@sframebc.com.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.
13. Contact UsIf you have any questions about this Privacy Policy or our data practices, please contact us at: S-Frame Business Consulting Email: info@sframebc.com